Profile Crashes or Closes Automatically

1. Check the AdsPower version and enable Browser Compatibility Mode

• Make sure AdsPower and the patch version are up to date.

• Enable Browser Compatibility Mode and test the profile again.

2. Update the browser kernel and UA.

3. Check disk space and system resource usage

• Make sure there is sufficient free space on the drive where the AdsPower cache directory is stored.

• Open the affected profile while monitoring Task Manager. Check whether CPU or memory usage becomes unusually high (>90%) when the crash occurs. 

4. Check whether the AdsPower cache directory is stored on a fixed local drive.

Cloud drives, USB drives, network-mapped drives, or slow /unstable local drives may cause profile crashes or instability. You can check This PC screenshot to verify the drive type.

5. Temporarily disable security software and browser extensions

For testing purposes:

• Temporarily disable firewall or antivirus software that may interfere with AdsPower.
• Disable browser extensions in the affected profile and test again.

6. Create a new profile using the same proxy and check whether the issue persists.

If the new profile works normally:
The issue is more likely related to the original profile. Check the following:

• Remove unnecessary or excessively long startup URLs.
• Clear the browser cache in the affected profile: chrome://settings/clearBrowserData

If the new profile also crashes, reach out to support via the lower-right corner of AdsPower and let them know you've gone through all the steps above.🤝