This issue usually occurs when:
-
the disk storing the AdsPower cache does not have enough available space; or
-
AdsPower does not have sufficient permission to access the disk.
Please follow the steps below.
Step 1: Check the cache directory and current disk usage
Go to Settings > Local settings > Cache settings.
Check the following information:
-
Cache Directory: This shows which disk is currently used to store the AdsPower cache.
-
Current disk usage: This shows how much of that disk is currently being used.
If the Current disk usage is over 90%, the disk is heavily used and may be running low on available space. Please continue to the next step to check how much free space is left.
For example, if the cache directory begins with:
Directory:D:\...
the cache is stored on the D drive.
You can also click the folder icon next to the cache directory to open the corresponding location.


Step 2: Check the available space on that disk
Open This PC on your computer and check the available free space on the disk where the cache is stored.
① If there is not enough available space
Make sure the disk has at least 2 GB of available free space.
For example, if the disk has only 481 MB of free space remaining, the available space is insufficient.

You can try one or more of the following solutions:
-
Free up disk space
-> Delete unnecessary files from the disk. -
Clear unnecessary browser cache
->You can follow this guide: https://www.adspower.com/blog/browser-caching-optimization-guide -
Change the Cache Directory
-> Move the AdsPower cache directory to another local disk with more available space.
Go to:
Settings > Local settings > Cache settings > Custom data cache directory
After changing the cache directory, please also copy the existing cache files to the new location.

② If there is enough available space
If the disk still has sufficient free space but the error continues to appear, the issue may be related to disk access permissions.
Please try the following:
-
Close AdsPower completely.
-
Right-click the AdsPower icon.
-
Select Run as administrator.
-
Open the browser profile again.
Still not working? Reach out to support via the lower-right corner of AdsPower and let them know you've gone through all the steps above.🤝